Confusion is never a good business strategy. And when it comes to the tech industry, there's nothing that customers and IT like less than uncertainty. It means you can't plan, you can't invest, you can't relax.
In less than a month, Hewlett-Packard and its CEO, L�o Apotheker, have managed to confuse customers, investors, retailers, developers, and component makers. It's no wonder that the company has lost nearly a quarter of its value in August. What a mess.
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